General printer troubleshooting
Call +1- 866 413 6579 If you face any problem while following the steps:
Printer does not have power indicator
First, make sure that the printer is on. When a printer is on, it should have some light or LED(usually green) indicating it's receiving power.
Cables not connected properly
Your printer should have two cables connected to it: the power cable and the data cable. Make sure the power and data cables (parallel cable or USB cable) are connected to both the printer and computer.
Printer error (orange or blinking light)
No paper or paper jam
Without paper, your printer will not be able to print. Make sure you have paper loaded into the printer paper cartridge or tray. Next, verify that no printer paper is jammed or partially fed into the printer.
You can also perform a software self-test to determine if the computer can see the printer and it's able to print. Follow the steps below to perform this test.
- Open the Control Panel.
- Click or double-click the Printers, Printers and Fax, or Devices and Printers icon.
- Right-click on the printer you want to test and select the Properties or Printer Properties option. If you do not see your printer listed, your printer is not installed.
- In the printer's Properties window, click the Print Test Page button.
- If the printer can print a test page, your printer is installed and set up properly. However, if you are unable to print in other programs, the program you are attempting to print from likely has issues.
- if issue not fixed call our support number +1- 866 413 6579
